BC Pension Corporation

User Experience, Web Content Strategist

Job Type Location

Temporary full time

Victoria, BC Canada

Competition Union/Excluded



Salary Range Criminal Record Check

$60,998.61 to $69,422.06 per annum


Classification Closing Date

Communications Officer R21

January 27, 2022


An eligibility list to fill future vacancies may be established.

This appointment may be extended or become regular.

Why choose us?

There is more to Pension Corporation than you might think. We are an award-winning organization with meaningful purpose-driven work, where staff have impact and create peace of mind for those we serve. We have cultivated an outstanding community rooted in respect, where employees are inspired to have courage, take action, and be at their best every day.

Our new nine-year strategic plan, Plan 20|30: Our Future is Insight, will guide us from 2021 to 2030. To learn about our aspirations and objectives and how you can be a part of a people-focused organization that is grounded in operational excellence, visit bcpensioncorp.ca.

What we offer:

  • A variety of work options (modified workweek, on-campus work, or a hybrid of home/on-campus)
  • Incredible campus with collaboration spaces
  • Ongoing training and professional development opportunities and scholarship programs
  • Comprehensive extended health and dental benefits for you and your family
  • Defined benefit pension program
  • Health & wellness programs - lunchtime seminars, community activities and a comprehensive Employee & Family Assistance Program
  • Opportunities to give back to the community and support not-for-profits
  • Seasonal events and socials
  • A robust awards/recognition program
  • Discounts on BC Transit passes, travel and accommodation, cell phones and plans, and more

BC Pension Corporation is committed to the health and safety of our employees and is taking every precaution against COVID-19 while supporting our culture of community and connection in our hybrid workplace. We have implemented a COVID-19 Vaccination Policy that requires all new employees, as a condition of their employment, to confidentially self-disclose to the Corporation that they are fully vaccinated (two COVID-19 vaccinations). Details about the COVID-19 verification process will be provided at the time of offer.

The opportunity

We are seeking a User Experience, Web Content Strategist to join our team in VICTORIA, British Columbia, Canada.

The Digital Experience and Communication Services Branch is responsible for developing and delivering communication services for the BC Pension Corporation, including transforming the member and employer experience from print to digital and providing strategic communications support to the pension plan boards of trustees and the corporate board. This includes strategic communication advice, planning, research, writing, editing, creative design, video/photography, and distribution functions for digital and print application. The branch delivers confidence-inspiring and professional communication services across a variety of communication and service channels that increases member and employer engagement in a highly regulated and rules-based environment. This includes integrated member-centric communication products and services including web and other online communications; print publications; and marketing.

The User Experience, Web Content Strategist provides leadership and expertise to enhance service delivery on the web through the creation and delivery of engaging content and intuitive infrastructure. This role is responsible for producing innovative solutions to complex problems and translating business needs into user-focused solutions through workflows, user experience design, and content development.

What do you need to succeed?

Must have

  • Degree or diploma in a related field (User Experience Design, English, Library Science, Computer Science).
  • An equivalent combination of related experience, education and training may be considered.
  • Two years demonstrated experience in content development, for various digital properties including writing and editing in accordance with a defined tone and style guide.
  • Experience providing web content strategy, site audits and analysis.

Nice to have

  • Demonstrated experience applying user research and UX principles to the development and management of content strategies or online service experiences is preferred.
  • Experience developing and owning digital editorial standards and guidelines is preferred.

To learn more about the User Experience, Web Content Strategist position, please click here to view the job description.

Application requirements

Cover letter: Please do not submit a cover letter; it will not be reviewed.

Resume: A resume is required as part of your application, however, it may not be used for initial shortlisting purposes. Ensure your resume includes your education, the start and end dates (month and year) of your employment, and any relevant information that relates to the job requirements.

Questionnaire: As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements. Responses will be used to shortlist applicants against the job requirements. Please allow approximately 45 minutes to complete this questionnaire.

Please submit your application through the Apply Now feature on this page.

Applications will be accepted until 11:59pm PST on the closing date referenced above. Late applications will not be considered.

Diversity & Inclusion

BC Pension Corporation is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law.

We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and will provide reasonable accommodations upon request. If you require assistance or accommodation due to a disability, please email us at jobs@pensionsbc.ca.

Thank you for your interest in working with us. We will let you know about your status in this competition as soon as possible. If you have questions about this opportunity, please email us at jobs@pensionsbc.ca.

Full Job Description
BC Pension Corporation
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